Many business owners recognize this feeling: performance isn’t up to the level it should be, but without a clear way to identify it, you don’t address it. As organizations grow and leaders step back from managing every project directly, gaps in performance can become harder to spot until they begin affecting results.

Here's the part most owners miss: "holding people accountable" is not about having difficult conversations after performance declines. It starts much earlier, with clearly defined expectations, measurable outcomes, and mutual agreement on what success looks like.

In this webinar hosted by CHBA, join Highspire CEO Paul Atherton to explore the four questions to ask before concluding someone is underperforming, the four-stage system that builds expectations and a performance scoreboard into every hire from day one, the motivation formula behind why clarity alone isn't enough to drive results, and the real reason top performers quietly leave.

Learn how to attract new talent and retain good employees by building a team that performs at a higher level through clarity, alignment, and accountability from the start.

Presented by:
Paul Atherton, Highspire, CEO
Natasha Rombough, CHBA, Senior Director, Operations and Communications